At Cufflers, your satisfaction is our top priority. We want you to be completely happy with your purchase. If, for any reason, you are not satisfied with your cufflinks, we offer a hassle-free return and refund process. Please review the following details of our policy:

30 Days Free Return Policy:

We offer a generous 30-day return policy. If you are not satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund.

Refund Process:

  1. 100% Refund: We provide a 100% refund for the purchase price of the returned item.
  2. Shipping Charges: Please note that shipping charges are non-refundable. In the case of orders with free shipping, a nominal fee of Rs. 150 will be deducted from the total refund amount to cover initial shipping costs.
  3. Refund Method: We offer refunds through bank transfers and mobile wallets. We currently support the following mobile wallet options: JazzCash, Easypaisa, SadaPay, NayaPay, and Zindigi.
  4. No Cash Refund: We do not offer cash refunds. All refunds will be processed electronically.
  5. Credit/Debit Card Refund: We do not provide refunds to credit or debit cards. If you paid for your order using a credit or debit card, your refund will be processed through the methods mentioned above.

Return Instructions:

  1. Package the Item: Ensure that the cufflinks are in their original, unused condition and properly packaged.
  2. Contact Us: If you wish to return a product, please contact our Customer Service team at [email protected] to initiate the return process. Provide your order number and a brief reason for the return.
  3. Shipping Address: Send the cufflinks to the following address via any courier service: CUFFLERS RETURN DEPARTMENT WAREHOUSE NO 14 KASHANA AL-ANWAR STREET 15 I ROAD BIHAR COLONY KARACHI PAKISTAN – 75660
  4. Parcel Receipt and Refund: Once we receive your return parcel, our Customer Service team will contact you via phone and email to confirm your preferred refund method. Once we receive your response, we will process the refund, and you can expect to see the refunded amount within 3-5 working days in your bank account or mobile wallet.

Please note that we reserve the right to refuse returns if the items show signs of wear or damage not consistent with their original condition.

At Cufflers, we aim to make your shopping experience as enjoyable and risk-free as possible. If you have any questions or require assistance with the return process, please do not hesitate to contact our Customer Service team. Thank you for choosing Cufflers for your cufflink needs.